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Address or Name Changes

For security reasons, no address and/or name change will take place on an account from an e-mail.

Active members
- Please submit your address or name changes to your employer. Your employer will update your PSERS records.  

Retired Members and Inactive Members (including vestees)
- Due to Internet and email security issues, please submit your address or name change in writing to PSERS. Change of Address Form for PSERS Retirees PDF

Our headquarters is located at:
5 N 5th Street
Harrisburg PA  17101-1905

An address change request must contain your signature or that of your power-of-attorney named within the power-of-attorney form that was approved by PSERS.

Contacting PSERS

  • Would you like to email us?  Please email us using our

  • Please be sure to include your signature and the last four digits of your social security number in the letter. Due to the volume of correspondence that is received at PSERS, it is anticipated that all emails will require at least three business days to provide a response.

  • Please be sure your email filter is set up to allow emails from us at

Member Account Information and General Questions:

  • Toll-Free Number 1.888.773.7748

  • Local 1.717.787.8540

  • Fax  1.717.772.3860

  • Phone Hours: 8:00 AM - 5:00 PM Monday - Friday

Media Information

  • For media inquiries, please contact PSERS’ Press Secretary Evelyn Williams at 717.720.4734 or by email at

Other Information