- Address or Name Change
- Contacting PSERS
- Member Account Information
- Media Information
- Other (Right to Know, Health Options, Directions)
For security reasons, no address and/or name change will take place on
an account from an e-mail.
Active members - Please submit your address or name changes to your employer. Your employer will update your PSERS records.
Retired Members and Inactive Members (including vestees) - Due to Internet and email security issues, please submit your address or name change in writing to PSERS. Change of Address Form for PSERS Retirees PDF
Our headquarters is located at:
5 N 5th Street
Harrisburg PA 17101-1905
An address change request must contain your signature or that of your power-of-attorney named within the power-of-attorney form that was approved by PSERS.
Please be sure to include your signature and the last four digits of your social security number in the letter. Due to the volume of correspondence that is received at PSERS, it is anticipated that all emails will require at least three business days to provide a response.
Please be sure your email filter is set up to allow emails from us at ContactPSERS@pa.gov
Toll-Free Number 1.888.773.7748
Fax 1.717.772.3860 or 1.717.783.7275
Phone Hours: 8:00 AM - 5:00 PM Monday - Friday
For media inquiries, please contact PSERS’ Press Secretary Evelyn Williams at 717.720.4734 or by email at firstname.lastname@example.org
- Directions to our Headquarters Office
- General Questions, Account
Information or to schedule an Exit Counseling session, please
- Employers - Employer Web Assistance and Reporting Questions - Employer Service Center Representative
- Health Options Program
- PA General
- Premium Assistance
- Right-To-Know Law Requests